Father Rabbit offers a sign up discount code when customers sign up to receive our marketing emails. You will be emailed a code to enter in at check out against your order, please check your spam inbox if it doesn’t come through as these emails sometimes end up in there! This code does not automatically apply at checkout and can only be issued once against each customer's account.

Items on our website that are on ‘enquire now’ are generally considered to be either too fragile or too oversized to send. Please get in touch with our customer service team if you are interested in one of these items and we can happily arrange a hold for you at one of our stores!

Father Rabbit offers payment through the third party application LayBuy both instore and online. Please refer to LayBuy’s terms and conditions for further details.

We offer two different sorts of gift cards; online gift cards or in store gift cards. An online gift card will be emailed to you, or the recipient depending on which email address you enter at check out. An in store gift card will be posted to the recipient. If you would like to switch over your gift card to be used in store or vice versa please get in touch with our customer service team who can arrange this.

There is ample parking available around all of our stores. Our Orakei Bay Village, Herne Bay, and Bloc stores all have free on street parking available in close proximity. In Newmarket the most readily available parking is pay and display by the hour, we recommend using the AT Park app.

Each Father Rabbit store has its own unique offering so some items may not be available at every store. Our Bloc store stocks our biggest kitchen range, Orakei Bay Village has our more extensive range of baby clothes and accessories, Herne Bay has a smaller range of diverse products. Our Father Rabbit Select store has our most unique collection of exclusive products and brands and is a predominantly fashion focused store. For any specific stock enquiries please feel free to get in touch with us or use the in store availability function on our website.

If you are interested in setting up a gift registry with Father Rabbit, whether that be for a baby shower or wedding, please get in touch with us at info@fatherrabbit.com to arrange!