Auckland is now at Level 3 so our stores are closed to customers (from Wednesday 12th August 12 noon) except for the pick up of online orders using our Click+Collect method at checkout. Please see more information below.
Click + Collect (Contactless during Level 3)Order online as normal (or phone one of our stores). Select click + collect from the options in the checkout page (this is the page after the cart page).
Click + Collect will be available that afternoon at the store that has all the stock in one store.
If the items are spread across different stores there is a different option at the checkout for you to select. This may take extra time to organise and maybe a next day pickup.
Once you place your order we will send you an email to confirm that the order is ready.
During Level 3 lockdown - we can put the item in your boot or you can come to our front door. Please arrive with masks and use hand sanitiser. Please check in using the Government Covid App. If you would like us to pop into your car, please let us know via email with your number plate. Please stand 2 metres away from our staff. They will place the item for you to pick up.
Local DeliveryThis is a Monday to Friday service using our staff for drop offs. The cost is $9.00. The minimum order value is $75.00. The service is offered within a 3km radius of each store. Between 12 - 3 pm. You will need to order by 12pm. If all the items are at your local store then this service will be offered. If the items are spread across stores then the service will not be available. If you would like us to manually organise this please email email@example.com. The drop off will be contact less using all MOH guidelines.
Standard CourierWe of course still have our standard courier. Free if you spend over $75 for NZ. The couriers may experience delays during a lockdown so our usual delivery timeframes may need to be extended slightly. This service is sometimes referred to as standard shipping.
Our flat rates for NZ delivery if you spend under $75 are $3 for Auckland and $6 for the rest of the country (including rural). These do not apply for heavy or bulky items.
Store Phone Numbers
Herne Bay 099501956
Orakei Bay 092830158
Mt Eden (Bloc) 099504554
Newmarket (Father Rabbit Select) 095225000