Father Rabbit wants you to love your purchases!
If you aren't happy with your items, we can either offer you a refund, store credit or an exchange based on the circumstances of your items and purchase.
All returns must arrive unused and in their original condition with tags still attached and in non-damaged, original packaging. The cost of returns is covered by the customer (unless faulty).
Convenient Returns
We can organise a return pick up (at your cost), you can arrange your own courier, or you may return items to any of our four stores.
30 Day Returns Period
Return your items within 30 calendar days of purchase (extended to 30th January the following year for all purchases in December).
We're Here To Help
If you need assistance, please call our team on 093602573, email us at info@fatherrabbit.com or use our live chat.
We can organise a return pick up (at your cost), you can arrange a courier or you may return your items to any of our four Auckland stores. Find our store locations and hours here.
Click here to start your return or exchange.
Our returns policy excludes food, personal care items, skincare, furniture and sale items unless faulty. For hygiene purposes, we cannot accept returns on intimates, swimwear, or earrings unless faulty. Sale items are unable to be returned (excluding clothing and footwear).
Clothing and Footwear
Homewares and Other Products
Please return your purchase to any of our four Auckland stores. Find our store locations and hours here.
Our returns policy excludes food, personal care items, skincare, furniture and sale items unless faulty. For hygiene purposes, we cannot accept returns on intimates, swimwear, or earrings unless faulty. Sale items are unable to be returned.
All Products
